Politique d'expédition

We are committed to providing efficient and secure shipping services to ensure your order arrives on time. Below is an overview of our shipping policy:

1. Shipping Methods

We partner with several well-known local logistics companies to choose the most suitable shipping method based on your order address and product characteristics, including but not limited to courier and freight. For remote areas or special items, specific shipping methods may be used, and we will communicate with you to confirm at the time of order confirmation.

2. Shipping Charges

Shipping charges are calculated based on factors like product weight, volume, shipping distance, and the chosen shipping method. The exact amount will be displayed at the time of order checkout. We may offer free shipping for orders that reach a certain amount or quantity, please refer to the website announcements for specific rules.

3. Tracking Shipments

After dispatch, you can check the shipping information via the logistics company’s website or our website. In case of any delays or anomalies in the shipping process, please contact our customer service team promptly, and we will assist you in resolving the issue.

4. Receiving and Inspecting Goods

Please carefully check the quantity, specifications, and condition of the outer packaging when receiving the goods. If there are any issues, contact our customer service team immediately. For items damaged in transit, confirm with the courier before signing for the package and take photos for documentation, so we can handle return or exchange procedures for you.

5. Special Instructions

Some special items (such as fragile items or hazardous materials) may require extra packaging and protective measures during shipping. We will handle these according to the product characteristics. If shipping delays or cancellations occur due to force majeure (such as natural disasters or pandemics), we will communicate with you promptly and strive to minimize the impact.

6. Contact Information

If you have any questions or need assistance with shipping, please contact our customer service team at:

• Email: support@glosok.com

7. Final Interpretation Rights

The final interpretation right of this shipping policy belongs to the company. We reserve the right to adjust this policy based on actual circumstances, but orders completed before adjustments will not be affected.

Your satisfaction is our priority.