We are committed to providing comprehensive and reliable warranty services for all purchased products to ensure a worry-free shopping experience. Below is an overview of our warranty policy:

 

1. Warranty Period

 

After the receipt of goods, we offer warranty services for most products. Specific product warranty periods may vary; please refer to the product manual or contact customer service for detailed information.

 

2. Warranty Coverage

 

During the warranty period, if the product fails or has quality issues due to non-human factors, we will provide free repair or replacement services (depending on the actual situation of the product). The warranty covers, but is not limited to, manufacturing defects and material issues.

 

3. Warranty Process

 

In case of product failure, please contact our customer service team first (contact: support@example.com), providing order information and a description of the issue. After initial confirmation by customer service, we will guide you through the subsequent warranty application process. Once we receive the defective product and confirm it is within the warranty scope, we will arrange repair or replacement as soon as possible and bear the shipping costs incurred (excluding some special products).

 

4. Exclusions from Warranty

 

The following situations are not covered by the warranty: human damage, unauthorized disassembly, abnormal use, damage caused by force majeure, etc. If repair is required for reasons outside the warranty scope, we will provide paid repair services. Please contact customer service for details on fees and processes.

 

5. Important Notes

 

Please keep your proof of purchase (such as order number, invoice, etc.) properly to enjoy warranty services when needed. Some special products (such as consumables, disposable accessories, etc.) may not be covered by the warranty. Please refer to the product manual or contact customer service for specific details.

 

6. Contact Information

 

If you have any questions or need assistance regarding the warranty, please contact our customer service team at any time:

 

• Email: support@example.com

 

7. Final Interpretation Rights

 

The final interpretation right of this warranty policy belongs to GLOSOK. We reserve the right to adjust this policy based on actual circumstances, but products sold before adjustments will follow the original warranty policy.

 

Your satisfaction is our priority.